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• Contact Information: Name, email address, phone number, company name, job title, and postal address when you fill out contact forms, request quotes, or communicate with us.
• Business Information: Details about your organization, project requirements, or specifications provided when engaging our services.
• Payment Information: Billing details (e.g., credit card information, billing address) if you purchase products or services, processed through secure third-party payment processors.
• Correspondence Data: Information included in emails, messages, or other communications you send to us.

• Technical Data: IP address, browser type and version, operating system, device type, and time zone settings.
• Usage Data: Pages visited, links clicked, time spent on the Website, and referral sources (e.g., how you arrived at our Website).
• Cookies and Tracking Technologies: Data collected via cookies and similar technologies (e.g., Google Analytics) to analyze Website usage and improve user experience. See Section 9 (Cookies) for details.

• Business Partners or Clients: We may receive personal data from business partners or clients (e.g., contact details for project collaboration).
• Publicly Available Sources: Information from public sources, such as company websites or professional networking platforms (e.g., LinkedIn), to support our business relationships.
• Third-Party Services: Data from analytics providers (e.g., Google Analytics) or payment processors.

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• Recipient	Purpose	Safeguards
  Service Providers	Third-party processors (e.g., website hosting, payment processors, email platforms, analytics providers who assist in operating our business.	GDPR-compliant data processing agreements; processors act only on our instructions.
  Business Partners	Partners or subcontractors involved in delivering products or services (e.g., suppliers for manufacturing PLCs).	Data shared only to the extent necessary; contractual safeguards in place.
  Legal Authorities	Government or law enforcement agencies if required by law or to protect our legal rights.	Only disclosed when legally obligated or necessary.
  Business Transfers	In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.	Notification and safeguards as required by GDPR.

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• Transferring data only to countries with an adequacy decision from the European Commission (if applicable).
• Using Standard Contractual Clauses (SCCs) or other approved mechanisms to safeguard data transfers.
• Ensuring third-party recipients implement appropriate security measures.

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• Encryption: Secure transmission of data using SSL/TLS protocols.
• Access Controls: Restricting access to personal data to authorized personnel only.
• Secure Storage: Storing data on secure servers with regular security updates.
• Regular Audits: Conducting periodic reviews of our data protection practices.

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• Contact and Business Data: Retained for the duration of our business relationship or until you request deletion, unless longer retention is required by law (e.g., tax records).
• Payment Data: Retained for the period required by tax and accounting laws (typically 7 years).
• Website Usage Data: Retained for up to 26 months (e.g., Google Analytics data) or until you withdraw consent for cookies.
• Marketing Data: Retained until you unsubscribe or withdraw consent.

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• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal exceptions.
• Right to Restrict Processing: Limit how we process your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, commonly used format or have it transferred to another controller.
• Right to Object: Object to processing based on legitimate interests (e.g., marketing).
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent (e.g., marketing emails).
• Right to Lodge a Complaint: File a complaint with a supervisory authority in your EU country of residence (e.g., Information Commissioner’s Office in the UK).

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• Essential Cookies: Necessary for the Website to function (e.g., navigation, form submissions). These do not require consent.
• Analytics Cookies: Track Website usage (e.g., Google Analytics) to improve performance. These require your consent.
• Marketing Cookies: Used for targeted advertising or tracking across websites. These require your consent.

• You can manage cookie preferences through our Cookie Consent Banner when you first visit the Website.
• You can also adjust cookie settings in your browser to block or delete cookies. Note that disabling essential cookies may affect Website functionality.

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