Edwards Automation and Design
Website: www.emationdesign.com
Last Updated: March 6, 2025

 

Edwards Automation and Design ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, emationdesign.com (the "Website"), or interact with us in relation to our products and services, including the sale of industrial panels for electrical fields. This policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA).

 

By using our Website or providing us with your personal data, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or provide us with your personal data.

 

1. Data Controller

The data controller responsible for your personal data is:
Edwards Automation and Design
5101 College Blvd., Farmington, NM 87402, USA
Email: bedwards@emationdesign.com

If you have any questions about this Privacy Policy or our data practices, please contact us at the email or address above.

 

2. Personal Data We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly

Contact Information: Name, email address, phone number, company name, or mailing address when you contact us via email, phone, or a contact form on our Website.

Business-Related Information: Details related to inquiries, orders, or contracts for industrial panels or services (e.g., job titles, project specifications).

Other Communications: Any information you voluntarily provide when communicating with us.

b. Information Collected Automatically

Website Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Website. This may be collected via cookies or similar technologies (see Section 9: Cookies).

Device Information: Information about the device you use to access our Website, such as device type and unique identifiers.

c. Information from Third Parties

We may receive data from business partners, suppliers, or publicly available sources (e.g., company websites) in connection with our services or sales processes.

We do not knowingly collect personal data from individuals under the age of 16. If you believe we have collected such data, please contact us immediately.

 

3. Legal Basis for Processing (GDPR Compliance)

Under the GDPR, we process personal data only when we have a lawful basis to do so. These bases include:

Contract: To fulfill orders, respond to inquiries, or deliver industrial panels and related services (e.g., processing your contact details for a quote).

Legitimate Interests: To operate and improve our Website, communicate with customers, and promote our business, provided your rights do not override these interests.

Consent: Where you have explicitly agreed to certain processing (e.g., subscribing to marketing emails). You may withdraw consent at any time (see Section 8).

Legal Obligation: To comply with applicable laws or regulations (e.g., tax or accounting requirements).

 

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To respond to your inquiries or provide customer support.

To process and fulfill orders for industrial panels or related services.

To manage our business relationships with you or your company.

To improve our Website, products, and services.

To send you marketing communications (with your consent, where required).

To comply with legal obligations or protect our legal rights.

To analyze Website usage and ensure its security (e.g., via analytics tools).

 

5. Sharing Your Personal Data

We may share your personal data with:

Service Providers: Third parties that assist us in operating our Website, processing payments, shipping products, or providing IT services (e.g., hosting providers, logistics companies). These providers are contractually obligated to protect your data.

Business Partners: Suppliers or manufacturers involved in fulfilling your order.

Legal Authorities: When required by law, court order, or to protect our rights, safety, or property.

Successors: In the event of a merger, acquisition, or sale of our business assets.

We do not sell your personal data to third parties for their own marketing purposes.

 

6. International Data Transfers (GDPR Compliance)

Edwards Automation and Design is based in the United States. If you are located in the EEA, your personal data may be transferred to and processed in the U.S., which is outside the EEA. We ensure such transfers comply with GDPR through appropriate safeguards, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission.

Ensuring third-party recipients adhere to equivalent data protection standards.

For more information about these safeguards, please contact us.

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

As long as needed to provide our services or fulfill orders (e.g., contract duration).

For the duration required by applicable laws (e.g., tax records retained for 7 years).

Until you request deletion (where no overriding legal basis exists).

For example, contact details from inquiries may be retained for 2 years unless a business relationship develops, while Website usage data may be retained for 12 months for analytics purposes.

 

8. Your Rights Under GDPR

If you are in the EEA, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.

Rectification: Ask us to correct inaccurate or incomplete data.

Erasure: Request deletion of your data (subject to legal exceptions).

Restriction: Ask us to limit how we process your data.

Portability: Request your data in a structured, machine-readable format.

Object: Object to processing based on legitimate interests or for direct marketing.

Withdraw Consent: Withdraw consent at any time where processing relies on consent (e.g., marketing emails).

To exercise these rights, contact us at bedwards@emationdesign.com (mailto:bedwards@emationdesign.com). We will respond within one month, extendable by two months for complex requests. You also have the right to lodge a complaint with a supervisory authority in your country (e.g., the Information Commissioner’s Office in the UK).

 

9. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to enhance your experience, analyze usage, or ensure security. Cookies are small text files stored on your device. We may use:

Essential Cookies: Necessary for the Website to function (e.g., navigation).

Analytics Cookies: To understand how visitors use our Website (e.g., Google Analytics).

Marketing Cookies: To deliver relevant advertisements (if applicable).

You can manage cookie preferences via your browser settings or a consent banner on our Website (if implemented). For more details, see our Cookie Policy (#) (optional—let me know if you’d like one drafted).

 

10. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These include encryption, access controls, and secure servers. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

11. Third-Party Links

Our Website may contain links to third-party websites (e.g., suppliers or partners). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal data.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. If changes are significant, we may notify you via email or a Website notice (where feasible).

 

13. Contact Us

For questions, requests, or complaints about this Privacy Policy or your personal data, please contact:
Edwards Automation and Design
5101 College Blvd., Farmington, NM 87402, USA
Email: bedwards@emationdesign.com